Key Benefits:

• Works on the O2 network for superior coverage
• 15p per minute to call UK landlines (from the UK)
• 25p per minute to call UK mobiles (from the UK)
• 20p per minute to call international landlines (from the UK)
• 40p per minute to call international mobiles (from the UK)
• Receive calls and text messages in the UK for FREE
• Send text messages in the UK for 11p per text
• Send international text messages for 25p per text (from the UK)
• Prepaid data for 50p per MB
• Free Voicemail and 24/7 Customer Service
• No connection fee
• FREE for family and friends to call you (30 minutes free of surcharge)
• Frequent users receive 25% bonus calling time
• Easy to set up forwarding of your existing number
• Your credit never expires as long as you use the service once every 6 months (and you can reinstate expired credit at any time simply by topping up via Customer Service)
• Receive a FREE online Travel Journal and map of your trip
• Recharge minutes anytime via the phone, web or auto-recharge
• View call records and receipts online updated in real time
• It is prepaid, so no contracts, no credit checks and no monthly fees
• Receive a UK and a US +1 phone number

Airtime rates

Domestic Calls

All rates are per minute and in £. It is FREE to receive a call or text message whilst in the United Kingdom.

Calling from	Per minute rate to call a local landline	Per minute rate to call a local mobile	Domestic text message	Per minute rate to call Customer Service and listen to voicemail
United Kingdom	£0.15	£0.25	£0.11 per message	FREE

International Calls

To find the rates for a single country, please use our Rate Finder.

Features

Voicemail

Voicemail is automatically enabled. An inbound caller will be directed to voicemail if the call is not answered within 30 seconds, if the phone is switched off or if there is no coverage. A text message will be sent to notify you of a new voicemail.

To listen to voicemail, dial 121 from your phone and press the call, send or OK key (ignoring any messages on the screen). The messages will be played in order of last received.

Charges apply.

To change your greeting message, dial 732 from your phone and press the call, send or OK key (ignoring any messages on the screen).

To disable voicemail, dial 866 from your phone and press the call, send or OK key (ignoring any messages on the screen).

To enable voicemail, dial 869 from your phone and press the call, send or OK key (ignoring any messages on the screen).

Balance inquiry

Dial 187 and press the call, send or OK key (ignoring any messages on the screen). The account balance will be sent in a text message.

No charge applies.

Recharge minutes

Dial 191 and press the call, send or OK key (ignoring any messages on the screen).

You will be connected to the Self service recharge menu. Have your credit card handy.

No charge applies.

Customer service

Dial 154 and press the call, send or OK key (ignoring any messages on the screen).

You will be connected to 24/7 Customer Service.

No charge applies in zone 1a or zone 1b.

Toll-free calling

This feature can be used to let your family and friends call you at no charge to themselves, saving them the cost of a call. To call you, they just need to dial a toll-free number, provided by you, and enter your phone number. You will be charged a 25p per minute surcharge to receive the call, in addition to the incoming per minute call rate for the country where you are. Your service includes a total of 30 minutes free of surcharge to use this feature.

To enable, dial 373 and press the call, send or OK key (ignoring any messages on the screen).

To disable, dial 282 and press the call, send or OK key (ignoring any messages on the screen).

Please note a call is not made. You will receive a message saying Toll-free calling is either enabled or disabled.

Auto-recharge

Auto-recharge automatically recharges your account with USD$30 when your balance falls below USD$5. The automatic recharge is instantaneous and you receive a text message when it occurs.

Enable or disable Auto-recharge at any time by signing into your account online or by calling Customer service. You can also change the minimum balance and the charge amount.

To enable, dial 171 and press the call, send or OK key (ignoring any messages on the screen).

To disable, dial 393 and press the call, send or OK key (ignoring any messages on the screen).

Please note a call is not made. You will receive a message saying Auto Recharge is either enabled or disabled.

Call forwarding

Calls to your phone number may be forwarded to any other number. You will be charged the standard rate for zone 1 landline or mobile, depending on whether the call is forwarded to a landline or mobile phone.

To enable, dial 102+ followed by the country code and number you wish to forward to (for example 102+18582742686), then press the call, send or OK key (ignoring any messages on the screen).

To disable, dial 103, then press the call, send or OK key (ignoring any messages on the screen).

Adding Airtime

Buying more calling time is simple. Use your American Express, Mastercard or VISA card to add USD £30, £50, £100, £150 or £200 to your USA SIMple Calling SIM card account.

1. Online
   1. Here on www.simplecallingservice.com
2. Call from a land line phone
   1. Dial the toll free access number for the country you are in (contact us)
   2. Enter your phone number then press the hash key
   3. Press 1 to recharge using the Self-service phone menu.
   4. Follow the voice prompts to recharge your account

   Note: a per minute rate applies to call a toll-free access number from your mobile phone.

3. With your UK SIMple Calling cell phone
   1. Dial 191 from your phone
   2. In the UK and the USA, this call connects directly. Outside the UK and USA, please wait for the call back (ignoring any messages on the screen), answer the call normally and after 10-15 seconds your call will be connected.
   3. Follow the voice prompts to recharge your account

Service Life

Your Service will remain active indefinitely if you:

• add a minimum of £10 call credit at the time of purchase or within one month of your initial use of the service and
• use a charged service (such as making a call, or sending a text message) within any six month period.

We will send you an email and text message notification one week in advance of your Service becoming inactive. If you Service does become inactive, all your remaining credit (including the credit that comes included with the SIM) will expire. However, we will automatically re-instate your full expired credit balance (including any remaining initial included call credit) if you recharge your account via Customer Service within fifteen (15) months of last use.

After fifteen (15) months of inactivity your SIM card will be permanently deactivated. However, we will provide you with full credit for your expired credit balance (including any remaining initial included call credit) if you purchase a new SIM card via Customer Service.

After 2 months of inactivity your US number may be changed when you go to use it again. If it has changed you will receive the new US number via text message. You can ensure that you retain your US number indefinitely by paying 30p per month for each number. Simply visit www.rechargeminutes.com, click on the 'Get number' menu option, enter your number and PIN, and click on the 'Keep Number' button (in the Account status section).