Key Benefits:
- Use in the United States & Canada (including Alaska, Hawaii), as well as 140 other countries
- Works on AT&T, T-Mobile & Rogers networks for superior coverage
- Rates from USD 9c per minute to make and receive calls in the US (59c for the first minute)
- Rates from USD 9c per minute to make international calls (59c for the first minute)
- Seamless international calling in the United States and Canada
- Send text messages in the US for USD 15c each
- Send international text messages in the US for USD 25c each
- FREE to listen to voicemail in the US and Canada
- FREE 24/7 Customer Service in the US and Canada
- Best expiry terms of any prepaid US service
- Easy to set up forwarding of your existing number
- Family and friends can call you Toll Free (USD 39c per minute surcharge applies)
- Receive a Free online Travel Journal and Map of your Trip
- Recharge minutes anytime via the phone, web or auto-recharge
- View call records and receipts online
- It is prepaid: so no contracts, no credit checks and no monthly fees
- Receive a US +1 local number, and Global +44 (United Kingdom) number
Coverage
Click here to view coverage of all 140 other countries.
Airtime rates
Domestic Calls
| Calling from | Per minute rate to make and receive a local call - first minute | Per minute rate to make and receive a local call - after first minute |
| United States | US$0.59 | US$0.09 |
| Canada | US$0.79 | US$0.29 |
Sending SMS text messages costs US$0.15 per message.
Receiving SMS text messages costs US$0.10 per message.
In order to enable the rates quoted above, you need to activate US Calling.
* The cost of calling a cell phone in the United States and Canada is the same as calling a landline.
¶ There is a 19c per minute surcharge to receive calls on your US +1 number in all countries.
International Calls
To find the rates for a single country, please use our Rate Finder.
| Calling from | Per minute rate to make and receive an international call - first minute | Per minute rate to make and receive an international call - after the first minute | Per minute rate to call a mobile outside the US/Canada - first minute | Per minute rate to call a mobile outside the US/Canada - after the first minute |
| United States | US$0.59 | US$0.09 | US$1.09 | US$0.59 |
| Canada | US$0.79 | US$0.29 | US$1.29 | US$0.79 |
Sending SMS text messages costs US$0.25 per message.
Receiving SMS text messages costs US$0.10 per message.
In order to enable the rates quoted above, you need to activate US Calling.
Example: The cost of a call from the US to a landline in Australia is US$0.59 for the first minute and then US$0.09 per subsequent minute of that call.
Example: The cost to receive a call when you are in the USA is US$0.59 for the first minute and then US$0.09 per subsequent minute of that call.
Features
VoicemailVoicemail is automatically enabled. An inbound caller will be directed to voicemail if the call is not answered within 30 seconds, if the phone is switched off or if there is no coverage. A text message will be sent to notify you of a new voicemail.
To listen to voicemail, dial 121 from your phone and press the call, send or OK key (ignoring any messages on the screen). The messages will be played in order of last received.
Charges apply.
To change your greeting message, dial 732 from your phone and press the call, send or OK key (ignoring any messages on the screen).
To disable voicemail, dial 866 from your phone and press the call, send or OK key (ignoring any messages on the screen).
To enable voicemail, dial 869 from your phone and press the call, send or OK key (ignoring any messages on the screen).
Balance inquiry
Dial 187 and press the call, send or OK key (ignoring any messages on the screen). The account balance will be sent in a text message.
No charge applies.
Recharge minutes
Dial 191 and press the call, send or OK key (ignoring any messages on the screen).
You will be connected to the Self service recharge menu. Have your credit card handy.
No charge applies.
Customer service
Dial 154 and press the call, send or OK key (ignoring any messages on the screen).
You will be connected to 24/7 Customer Service.
Charges apply.
Toll-free calling
This feature can be used to let your family and friends call you at no charge to themselves, saving them the cost of a call. To call you, they just need to dial a toll-free number, provided by you, and enter your phone number. You will be charged a USD$0.39 per minute surcharge to receive the call, in addition to the incoming per minute call rate for the country where you are.
To enable, dial 373 and press the call, send or OK key (ignoring any messages on the screen).
To disable, dial 282 and press the call, send or OK key (ignoring any messages on the screen).
Please note a call is not made. You will receive a message saying Toll-free calling is either enabled or disabled.
Auto-recharge
Auto-recharge automatically recharges your account with USD$30 when your balance falls below USD$5. The automatic recharge is instantaneous and you receive a text message when it occurs.
Enable or disable Auto-recharge at any time by signing into your account online or by calling Customer service. You can also change the minimum balance and the charge amount.
To enable, dial 171 and press the call, send or OK key (ignoring any messages on the screen).
To disable, dial 393 and press the call, send or OK key (ignoring any messages on the screen).
Please note a call is not made. You will receive a message saying Auto Recharge is either enabled or disabled.
Call forwarding
Calls to your phone number may be forwarded to any other number. You will be charged the standard rate for zone 1 landline or mobile, depending on whether the call is forwarded to a landline or mobile phone.
To enable, dial 102+ followed by the country code and number you wish to forward to (for example 102+18582742686), then press the call, send or OK key (ignoring any messages on the screen).
To disable, dial 103, then press the call, send or OK key (ignoring any messages on the screen).
Adding Airtime
Buying more calling time is simple. Use your American Express, Mastercard or VISA card to add USD $30, $50, $100, $150 or $200 to your USA SIMple Calling SIM card account.
- Online
- Here on www.simplecallingservice.com
- Call from a land line phone
- Dial the toll free access number for the country you are in (contact us)
- Enter your phone number then press the hash key
- Press 1 to recharge using the Self-service phone menu.
- Follow the voice prompts to recharge your account
- With your USA SIMple Calling cell phone
- Dial 191 from your phone
- Follow the voice prompts to recharge your account
Service Life
You must use a charged service (such as making a call, or sending a text message), or recharge within any 9 month period, otherwise your remaining credit will expire and your US number will be removed. You can restore the expired credit by contacting Customer Service and recharging your account by a minimum of USD$30.
You must recharge minutes at least once every 15 months or your SIM card will be permanently deactivated. Access to your online account and travel journal will not be blocked.
Please note: * Your ability to make outbound calls in the US and Canada is hibernated 7 days after your last call in the US or Canada, however the +1 number remains active and will receive calls and text messages for up to four months after the last use of the service. You can reactivate the ability to make calls in the United States and Canada in three ways: online at www.simplecalling.com, over the phone using our self-service menu, or over the phone with a Customer service representative.
* You can retain your US number indefinitely by paying 50c per month by signing into your account online, clicking on "Account Details" under "My account", and then clicking on the option to extend the life of the US number (otherwise after 4 months of inactivity your US number may be changed when you go to use it again; you will receive the new US number via text message).
